Our processing center is located in Medford, Oregon. 2941 Barclay Court Medford, Oregon 97504 (541) 779-0866 info@sdsdistributing.com SHIPPING - We ship UPS and all orders are shipped within 72 hours of receiving payment. We provide a tracking number for every order and all orders are insured. Shipments come from our warehouse in Southern California and all products are professionally packaged to ensure that you receive your products in excellent condition. RETURNS - We will return the purchase price of any product (less shipping) that is returned to us at your cost within 45 days of order for any reason. If you are disatisfied, please e-mail me IMMEDIATELY - My goal is your satisfaction and I WILL make it right! BACK-ORDERS/DISCONTINUED ITEMS: Occasionally, the supply exceeds the demand for some of our products and there may be a delay in the shipment of your order. In this case, we will notify you immediately via e-mail, and send your order when it is available with a 10% discount for your patience! HOURS OF OPERATION - Orders are processed nightly at 8:00pm Pacific Time. E-mails are answered every two hours between the hours of 7:00am and 9:00pm Pacific time. |